Cut and paste the template letter below or download a copy from the links above. Remember to substitute your details for the details contained in [square brackets].


[Your name]
[Your address]

[Lessor’s name]
[Lessor’s address]

Dear [lessor’s name]

Re: Repairs for the premises at [your address]

As previously advised on [date of the previous contact], the following repairs are required at the premises I am renting from you:

  • [item 1]
  • [item 2]
  • [item 3]

To date, no action has been taken. I remind you of your obligation under Clause 55 of our tenancy agreement to maintain the premises in a reasonable state of repair. I also remind you that under clause 57 ordinary repairs are to be carried out within four weeks of being your being notified, and under clause 59 urgent repairs are to be carried out as soon as necessary having regard to the nature of the problem.

Please arrange for the necessary work to be done within 14 days. If these problems are not satisfactorily attended to by [date 14 days from today], I will [apply to the ACT Civil and Administrative Tribunal for orders to rectify the situation/ serve you with a notice of intention to vacate the premises within 14 days].

Please contact me on [your phone number] during work hours to arrange a mutually convenient time for the repairs to be done.

Yours sincerely,

[Your signature]
[Your name]



Tenants’ Union ACT publishes this website as a free service to the public. Please note that the information on this site is only relevant to renters in the ACT.

This website provides information about the law designed to help users understand their legal rights and obligations. However legal information is not the same as legal advice (the application of law to an individual's specific circumstances). Although we make all efforts to ensure our information is accurate and useful, we recommend you consult the Tenants Advice Service for advice specific to your circumstances. You are also free to consult an independent solicitor for a second opinion.

Please note that this website is NOT intended to be used as a substitute for specific legal advice or opinions and the transmission of this information is NOT intended to create a solicitor-client relationship between the Tenants’ Union ACT and members of the public.

Tenants’ Union ACT makes no representations as to accuracy, completeness, currency, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or losses, injuries, or damages arising from its display or use.  Please also note when the page was last updated, as the law may have changed.