This information only applies to Canberra renters. If you are renting outside Canberra, go to Links for services that can help you.
Our general tenancy factsheet now comes in a number of languages:
If you live in a different type of accommodation, e.g., a homestay living with the owner of the house, university accommodation, caravan park, emergency accommodation, hotel/motel or boarding house, you may be an occupant, not a tenant. Go to Occupancy Factsheets to find out whether you are an occupant and for information on occupants’ rights.
If you live in a share house, download our Share Housing Booklet for information on share house issues. Please note that you should be aware of your type of tenancy in a share house, eg are you a head-tenant, a sub-tenant or something else? If you are a head-tenant we cannot advise you, you can call Legal Aid for general tenancy advice – 1300 654 314.
If you live in public housing with Housing ACT, our tenancy information applies to you. However, if you want advice on applications, transfers, rental rebates, review of decisions or obtaining Priority status, call the Welfare Rights and Legal Centre Canberra Community Law on (02) 6218 7977.
If you are a landlord, please note that we are a service for tenants only and cannot advise you. If you require legal advice, you can make a free appointment with the Legal Advice Bureau by calling 6247 5700, or call Legal Aid on 1300 654 314.