Renting Advice is the best place to start if you want to learn about your rights, responsibilities and options for resolving disputes. You’ll find Factsheets on common renting issues, Sample Letters to help you write to your landlord or property manager, as well as a searchable index of Frequently Asked Questions. If you are a tenant or occupant and you need further information or specific advice you can contact the ACT Tenants’ Advice Service.
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Recently, we have been advocating for a small increase in funding to meet the rising costs of supporting Canberra’s renters. This is to cover increases in the minimum pay rates for the community sector that we are obliged to pay to our dedicated, hardworking staff.
Instead of working with us and properly funding it to meet the growing need for their services, the ACT Government has rejected our request for a modest increase in funding and instead decided to sell off our service to the lowest bidder.
The TU is not-for-profit and operates on a very tight budget. No other service could do what we do for less money, unless they reduced support to Canberra renters or paid workers less than their legal minimum entitlements. The ACT Government must reverse this decision and work with us to develop the best possible outcome for renters in the ACT. The Tenants’ Union must remain an independent organisation capable of advocating for Canberra’s renters.
The ACT Tenants’ Union is not for sale.
Tenancy Law Changes
From 1 November 2019 – On 1 November 2018 the ACT Government tabled a Bill (the Residential Tenancies Amendment Bill 2018(No 2)) that introduced some significant changes to all tenancies in the ACT relating to pets, rent increases, tenants making modifications and break lease fees. The Bill was debated and passed on 21 February 2019 and due to commence in March 2020.
On 3 October the ACT Government brought forward commencement of the changes to 1 November. We are updating all of our information in line with these changes. In the meantime, the ACT Government has developed some fact sheets regarding the changes, they can be accessed here
The ACT Civil and Administrative Tribunal (ACAT) has updated information in relation to these changes and new applications that can be made to the Tribunal, we have an overview here.
2017 Changes – From August 2017 there were some significant changes to the Residential Tenancies Act that have had an impact on many tenants. Changes related to:
– energy efficiency ratings – smoke alarms – posting clauses – break lease fees – final inspections and condition reports – bond return processes – abandonment and uncollected goods – ending a tenancy when there is violence. For an overview of them RTA Changes Overview