Tenants’ Advice Service Closed

As you may be aware, the Tenants’ Union ACT has been defunded. This means we are no longer able to provide our Tenants’ Advice Service. Our office closed on 28 February 2020.

If you need  legal advice or assistance in relation to tenancy and occupancy agreements (not including those with the Commissioner for Social Housing):

  • contact the Legal Aid Tenancy Advice Service 1300 402 512 or TAS@legalaidact.org.au
  • Low income renters can also contact Canberra Community Law on (02) 6218 7900.

We encourage you to check our information here first to clarify your issue and the sorts of things you should be asking about

Public Housing

If you live in public/social housing with Housing ACT, our tenancy information applies to you. However, if you want advice on applications, transfers, rental rebates, review of decisions or obtaining Priority status, call Canberra Community Law on (02) 6218 7977 or go to their website for information

Landlords/Head tenants

Landlords and head-tenants can make a free appointment with the Legal Advice Bureau by calling 6247 5700, or call Legal Aid on 1300 654 314.

Everyone can access our information and resources.

The Tenants’ Union continues its commitment to providing a voice for renters in the ACT.  It operates as a volunteer organisation and we are maintaining our email – info@tenanstact.org.au.  We will be updating supporters via social media and our newsletter.



    Tenants’ Union ACT publishes this website as a service to the Canberra public. Please note that the information on this site is only relevant to renters in the ACT.

    This website provides information about the law designed to help users understand legal rights and obligations. However legal information is not the same as legal advice (the application of law to an individual's specific circumstances). Although we make all efforts to ensure our information is accurate and useful, we recommend you consult the Tenants Advice Service for advice specific to your circumstances. You are also able to consult an independent solicitor for a second opinion.

    Please note that this website is NOT intended to be used as a substitute for specific legal advice or opinions and the transmission of this information is NOT intended to create a solicitor-client relationship between the Tenants’ Union ACT and members of the public.

    Tenants’ Union ACT makes no representations as to accuracy, completeness, currency, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or losses, injuries, or damages arising from its display or use.  Please also note when the page was last updated, as the law may have changed.