Complaints – can I make a complaint about the Tribunal?


ACAT’s complaints policy can be found at:

You can make a complaint in person, by telephone, fax, post or email.

ACAT contact details:
Phone: (02) 6207 1740
Fax: (02) 6205 4855
Postal address: GPO Box 370, Canberra City, 2601
Location: ‘ACT Health Building’ Level 4, 1 Moore Street, City

ACAT is not required to accept complaints about the outcomes of proceedings under their complaints policy.  However, if you want to complain about the conduct of a Tribunal member, you can write to Ms Linda Crebbin, General President ACAT.

Send us a copy of your complaint via the web form on the Contact Us page if you would be happy for us to use your complaint in discussions or correspondence with ACAT.

Reviewed: 3/12/13



Tenants’ Union ACT publishes this website as a free service to the public. Please note that the information on this site is only relevant to renters in the ACT. This website provides information about the law designed to help users understand their legal rights and obligations. However legal information is not the same as legal advice (the application of law to an individual's specific circumstances). Although we make all efforts to ensure our information is accurate and useful, we recommend you consult the Tenants Advice Service for advice specific to your circumstances. You are also free to consult an independent solicitor for a second opinion. Please note that this website is NOT intended to be used as a substitute for specific legal advice or opinions and the transmission of this information is NOT intended to create a solicitor-client relationship between the Tenants’ Union ACT and members of the public. Tenants’ Union ACT makes no representations as to accuracy, completeness, currency, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or losses, injuries, or damages arising from its display or use.  Please also note when the page was last updated, as the law may have changed.