The TU is a small organisation with limited funding and high demand for services. We have 5 paid staff positions, and operate an admin internship program with only very limited opportunities for other volunteer work.

Vacancies are advertised through a range of forums and networks including Facebook. If there is a vacancy it will be listed below:


Information for Applicants 

The Organisation:  The Tenants’ Union ACT (TUACT) is a small community legal centre specialising in ACT tenancy law, assisting people renting their homes in the ACT.  TUACT is funded through ACT Justice and Community Safety Directorate, funds are from interest on bonds lodged with the Office of Rental Bonds.

Location: Ground Floor, 21 Barry Drive, Turner ACT


The Application Process

Please apply in writing to The President, Tenants’ Union ACT, PO Box 8, Civic Square ACT 2608.

 E-mail your application to

Applications: The Tenants’ Union does not use application forms. You must apply in writing for the position, addressing the selection criteria.

Selection Criteria:  The Tenants’ Union provides applicants with selection criteria that are essential points upon which we make our decision to short-list and interview.

If you do not address the selection criteria, you will not be considered for the position.  Selection criteria must be addressed separately to your cover letter.

You should include a CV/resumé, setting out your personal details (name, address and contact details), education, previous positions and experience, and two/three referees (names, addresses and contact details).

Acknowledgement of Applications: The Tenants’ Union does not acknowledge receipt of applications or notify an applicant if they have not been shortlisted, unless requested to do so.

Copies of degrees, diplomas etc: It is not necessary to include these with your application.

Selection Committee: The Management Committee of the Tenants’ Union appoints a selection committee as required. Usually the selection committee consists of 3 members including a Committee representative, a staff representative and an external representative (usually from a similar organisation or a person with particular expertise in the relevant field.) The selection committee shortlists applications, conducts interviews, checks references and makes a decision and reports that decision to the Committee.

Short Listing: The Selection Committee will make arrangements to interview short listed applicants.

Interviews: Interviews will be held within 10 days of the closing date for applications. Local applicants will be interviewed in person. Interstate applicants will generally be interviewed by telephone.

Selection: The questions to be asked will be based on the job description and selection criteria.  In some cases prior to the interview applicants may be supplied with additional materials to address at the interview.

All selection is based on proven experience, qualifications and/or training and the applicant’s potential to most efficiently and effectively undertake the responsibilities of the position.

Final Selection: The successful applicant will be contacted by telephone and sent a written offer of appointment. Unsuccessful applicants who have been interviewed will be notified in writing.

Employment Contract: The successful applicant will be sent a letter of appointment, a draft employment contract and a copy of the Job Description.

Working at the TU

Personal Qualities for all Staff:

  • A commitment to social justice principles
  • Excellent interpersonal skills
  • An understanding of and commitment to confidentiality and professional practice
  • An ability to work autonomously, manage own workload and prioritise tasks
  • A willingness to take direction and a capacity to incorporate feedback in work
  • Commitment to work flexibly within a small team and help others in the office when necessary, including maintaining the office environment
  • A sense of humour
  • A commitment to a safe workplace through compliance with TUACT’s workplace health and safety policies and procedures.

Flexible working hours: The Tenants’ Union ACT is able to offer staff a reasonable level of flexibility as to working hours including opportunities for study leave and attendance at relevant conferences and forums. Staff are also required to contribute fully to the organisations activities. This may include working some evenings and extended hours from time to time for Committee meetings and conferences.

Award Classification: Community Sector Multiple Enterprise Agreement 2014 – 2018 (ACT).

Probation: Employees are engaged on a probation basis for three months

EEO: The Tenants’ Union ACT is an equal opportunity employer and staff are expected to initiate and/or comply with current equal opportunity principles.

Orientation: The successful applicant will be provided with an orientation program during their first two weeks of employment. New employees will be expected to familiarise themselves with all relevant Tenants’ Union policies and procedures.

For more information see the rest of the website, including our Annual Reports

TU information for applicants



Tenants’ Union ACT publishes this website as a free service to the public. Please note that the information on this site is only relevant to renters in the ACT.

This website provides information about the law designed to help users understand their legal rights and obligations. However legal information is not the same as legal advice (the application of law to an individual's specific circumstances). Although we make all efforts to ensure our information is accurate and useful, we recommend you consult the Tenants Advice Service for advice specific to your circumstances. You are also free to consult an independent solicitor for a second opinion.

Please note that this website is NOT intended to be used as a substitute for specific legal advice or opinions and the transmission of this information is NOT intended to create a solicitor-client relationship between the Tenants’ Union ACT and members of the public.

Tenants’ Union ACT makes no representations as to accuracy, completeness, currency, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or losses, injuries, or damages arising from its display or use.  Please also note when the page was last updated, as the law may have changed.