Cut and paste the template letter below or download a copy from the links above. Remember to substitute your details for the details contained in [square brackets].

[Date]

[Your name]
[Your address]

[Lessor’s name]
[Lessor’s address]

Dear [lessor’s name]

Re: Rental bond dispute at [your address]

I understand that the landlord is intending to make a claim against my rental bond.

Please send me a copy of the initial condition report and final inspection report.

Under section 31(a) of the Residential Tenancies Act 1997 a lessor is only entitled to deduct from the bond the cost of repairs to, or restoration of the premises as a result of damage other than fair wear and tear caused by the tenant. This specifically excludes any damage that was not caused intentionally or negligently by the tenant or damage as a consequence of a tenant’s reasonable use of the premises.

In accordance with clause 64 of the Standard Tenancy Terms, I am obliged to leave the premises in substantially the same state of cleanliness and condition as the premises was at the commencement of the tenancy. This does not oblige me to leave the property in exactly the same condition it was in at the commencement of the tenancy nor does it oblige me to improve the premises (clause 65).

I remind you that there is no obligation under the Act for the tenant to have the carpets professionally cleaned or undertake anything further than to return the premises to the standard in clause 64.

I ask that you attach to the two condition reports, copies of all accounts, receipts and any other documents (including photographs) you propose to rely on in making the claim against the bond.

I would appreciate a reply as soon as possible.

Yours sincerely,

[Your signature]
[Your name]

IMPORTANT NOTE:

Tenants’ Union ACT publishes this website as a free service to the public.

This website provides information about the law designed to help users understand their legal rights and obligations. However legal information is not the same as legal advice (the application of law to an individual's specific circumstances). Although we make all efforts to ensure our information is accurate and useful, we recommend you consult the Tenants Advice Service for advice specific to your circumstances. You are also free to consult an independent solicitor for a second opinion.

Please note that this website is NOT intended to be used as a substitute for specific legal advice or opinions and the transmission of this information is NOT intended to create a solicitor-client relationship between the Tenants’ Union ACT and members of the public.

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