Our website provides our most comprehensive and up-to-date information for tenants and occupants under Renting Advice.

However, we also provide Tenancy Kits and Occupancy Kits so that tenants and occupants have information on the most common issues on hand when they need it, without needing internet access.  These kits contain a selection of the most important Factsheets.

From 1 November 2019 – On 1 November 2018 the ACT Government tabled a Bill (the Residential Tenancies Amendment Bill 2018(No 2)) that introduced some significant changes to all tenancies in the ACT relating to pets, rent increases, tenants making modifications and break lease fees. The Bill was debated and passed on 21 February 2019 and due to commence in March 2020. 

On 3 October  the ACT Government brought forward commencement of the changes to  1 November. We are updating all of our information in line with these changes. In the meantime, the ACT Government has developed some fact sheets regarding the changes, they can be accessed here.

The ACT Civil and Administrative Tribunal (ACAT) has updated information in relation to these changes and new applications that  can be made to the Tribunal, we have an overview here.

Which Kit – tenancy or occupancy?

The law is very different for tenancies and occupancies, so it is important to have the right kit.  As a general rule:

  • Occupancy Kits should be provided to people living in university accommodation, caravan parks, hotels/motels/boarding houses, and boarders/lodgers or people who live with the owner of the house.  The Occupancy Kit contains the Factsheet Occupancy Agreements which provides more information on who is an occupant and who is a tenant.
  • Tenancy Kits should be provided to everybody else, and to anybody who has a written agreement which says that it is a “Residential Tenancy Agreement”.

Keep your kit somewhere safe with your condition report, receipts and letters.  Look it up when there’s an issue, eg you need to get repairs done, the owner wants to increase the rent or do an inspection, or you want to move out and get your bond back.

Order a Kit

From 1 November 2019: Our order forms are currently suspended until they are in line with these changes.

If you are a tenant or occupant, or you work for an organisation where you have regular contact with tenants or occupants, use our Order Form to request Tenancy and/or Occupancy Kits.



Tenants’ Union ACT publishes this website as a free service to the public. Please note that the information on this site is only relevant to renters in the ACT.

This website provides information about the law designed to help users understand their legal rights and obligations. However legal information is not the same as legal advice (the application of law to an individual's specific circumstances). Although we make all efforts to ensure our information is accurate and useful, we recommend you consult the Tenants Advice Service for advice specific to your circumstances. You are also free to consult an independent solicitor for a second opinion.

Please note that this website is NOT intended to be used as a substitute for specific legal advice or opinions and the transmission of this information is NOT intended to create a solicitor-client relationship between the Tenants’ Union ACT and members of the public.

Tenants’ Union ACT makes no representations as to accuracy, completeness, currency, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or losses, injuries, or damages arising from its display or use.  Please also note when the page was last updated, as the law may have changed.