ACT information

Legal Help Directory

Directory of free and low cost legal services in the ACT

ACT Office of Rental Bonds
The ORB receives and registers rental bonds in the ACT. Bond forms can be downloaded from this site.

Direct number – 6207 3000 and select option for rental bonds (currently ‘5″)

Office of Fair Trading
Regulates ACT real estate agents through the Agents Act.

ACT Civil and Administrative Tribunal
Resolution of tenancy disputes

Canberra Community Law
Canberra Community Law is a community legal centre providing a free legal service for low income earners in the ACT and surrounding region. The Centre provides assistance in relation to Centrelink/social security; public housing; and consumer credit contracts.

ACT Law Society
The Law Society runs the Legal Advice Bureau, which can provide advice to head-tenants, landlords and agents. They do not provide telephone advice. Face to face appointments only.

ACT Legislation Register
The Residential Tenancies Act 1997 (ACT) can be downloaded from this site.

ACT Shelter
ACT Shelter is an independent organisation funded to consult with and represent the community on housing issues.

Supportive Tenancy Service
The Supportive Tenancy Service aims to support tenants to sustain their tenancies in public, private and community housing in Canberra

ACTEW AGL

Gas, electricity and water provider in the ACT

ACT Human Rights Commission.

Access Canberra
Access to ACT Government services.

Housing ACT
The ACT Government Department that provides housing directly through public housing, and some other forms of housing assistance.

Interstate tenant organisations

New South Wales Tenants’ Union

Tenants’ Union of Victoria

Tenants Queensland

Tenants’ Union of Tasmania

Tenancy WA

Tenants’ Advice NT

International Union of Tenants

TIAS SA – There is no tenant’s union in South Australia.  However, Anglicare runs the Tenants’ Information and Advocacy Service for people on low incomes

Other useful sites

Australian Electoral Commission

Visit the AEC’s website to enrol to vote, check your enrolment, and update your address on the electoral roll. It’s fast and easy. You should update your details every time you move, to ensure your name is not removed from the roll (leaving you unable to vote).

Australian Legal Information Institute
Among other things, past decisions of the ACT and NSW Residential Tenancies Tribunals can be found here.

National Association of Community Legal Centres
Information about other community legal centres across Australia.

Australian Housing and Urban Research Institute
Housing research body.

Centre on Housing Rights and Evictions

Green Renters Guide – this information is based on Victorian legislation so seek advice from the ACT Tenants Advice Service before you alter your property in any way.

IMPORTANT NOTE:

Tenants’ Union ACT publishes this website as a free service to the public.

This website provides information about the law designed to help users understand their legal rights and obligations. However legal information is not the same as legal advice (the application of law to an individual's specific circumstances). Although we make all efforts to ensure our information is accurate and useful, we recommend you consult the Tenants Advice Service for advice specific to your circumstances. You are also free to consult an independent solicitor for a second opinion.

Please note that this website is NOT intended to be used as a substitute for specific legal advice or opinions and the transmission of this information is NOT intended to create a solicitor-client relationship between the Tenants’ Union ACT and members of the public.

Tenants’ Union ACT makes no representations as to accuracy, completeness, currency, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or losses, injuries, or damages arising from its display or use. Please note that the information on this site is only relevant to renters in the ACT Please also note when the page was last updated, as the law may have changed.