The vast majority of our funding comes from tenants’ money through the Office of Rental Bonds (ORB). When tenants lodge their bonds this money is held in trust by ORB. The ORB is a statutory authority. The Residential Tenancies Act requires that the money is held in a special account. The interest earned on tenants’ money is used to fund the ORB (tenants funds are not used at all), the ACT Civil and Administrative Tribunal (so tenants already pay for operation of the ACAT), and to the TU to operate the advice service and provide other assistance to ACT tenants and occupants. Our funding is managed through the Department of Justice and Community Safety.
The TU also occasionally receives grants for specific projects from a variety of funding sources. Our membership rates are very low in order to encourage people to support us by joining and the small amount of membership funds are used towards the activities noted above.
IMPORTANT NOTE:Tenants’ Union ACT publishes this website as a free service to the public.
This website provides information about the law designed to help users understand their legal rights and obligations. However legal information is not the same as legal advice (the application of law to an individual's specific circumstances). Although we make all efforts to ensure our information is accurate and useful, we recommend you consult the Tenants Advice Service for advice specific to your circumstances. You are also free to consult an independent solicitor for a second opinion.
Please note that this website is NOT intended to be used as a substitute for specific legal advice or opinions and the transmission of this information is NOT intended to create a solicitor-client relationship between the Tenants’ Union ACT and members of the public.
Tenants’ Union ACT makes no representations as to accuracy, completeness, currency, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or losses, injuries, or damages arising from its display or use. Please note that the information on this site is only relevant to renters in the ACT Please also note when the page was last updated, as the law may have changed.